Terms of use

Legal rules

The company Terme Olimia d.d. will, by proper web page design, try to ensure that the data on this web page is punctual and up-to-date, but DOES NOT take any responsibility for the punctuality of these data. All users use these data at their own risk. Terme Olimia PLC or any other legal person or a private individual, who participated at the developing and designing of this page, are not liable for possible damages, which could stem from using information on this page or any mistakes and defectiveness in its content.

All information and pictures on Terme Olimia web pages are, according to law, subject to the author’s protection or some other protection of intellectual property. Documents from these web pages may only be reproduced for non-commercial purposes, and must preserve all warnings about the author’s or other rights and cannot be copied, duplicated, or in any way distributed for commercial use.

Brand names and trademarks, used on these pages, are registered trademarks of Terme Olimia PLC, or is the company’s right to use them. Terme Olimia reserves the right to change the contents of these pages at any time, in any way, without a special reason and without previous notice. It does not take any responsibility for consequences that can come as a result of these changes.

Privacy protection

Terme Olimia protects all visitors’ data according to the Personal Data Protection Law and other Slovene and European legislation. By sending his/her personal data using the informative or reservation form, the visitor agrees that his/her data will be used by Terme Olimia PLC for its internal statistical and data processing use. The company binds itself not to share personal data to other private individuals or legal persons for commercial uses.

Our web pages offer two ways of making a reservation for our capacities.

One option is by e-mail: you send the inquiry and we send you our offer. However, a mere inquiry or an offer does not count as a confirmed reservation – your confirmation of the reservation is essential for the validity of a reservation. If we do not receive your confirmation, we cannot confirm the reservation.

You can also make a reservation and pay directly online by credit card: in this case, the reservation will be confirmed and paid for the moment you make the final confirmation in the payment procedure. We guarantee the exact accommodation as you ordered it.

In case you come accompanied by your children, please state the assumed number of children, for whom the accommodation needs to be paid for. According to the stated number of children and other reservation data, your price will automatically be calculated and displayed. If you make reservations and payments online, it is believed that you have read these conditions and you agree with them.

Cancelling an order

A guest has the right to cancel a reservation. If the guest cancels the arrangement, Terme Olimia PLC has the right to refund costs. The total amount of the costs for the cancelled arrangement depends on the time when the guest cancelled the arrangement. Terme Olimia PLC has the right to the following % from the arrangement price in cases of cancelling:

• Up to 15 days prior to arrival - 10% of the arrangement price
• 14 to 4 days prior to arrival - 30% of the arrangement price
• 4 days to the day of arrival - 100% of the arrangement price

In cases of changing the arrangement on your own wish or for reasons of force majeure, without reasons on the side of Terme Olimia d.d., the guest does not have the right to demand any claim or lowering of the price. Cancelling has to be sent as a written document or by e-mail on the address of the hotel in which the reservation was made, or a reservation service of Terme Olimia d.d., Zdraviliška cesta 24, SI – 3254 Podčetrtek.

Data use

Terme Olimia d.d. protect all guests’ data according to the Personal Data Protection Law. It counts that the guest, by accepting the offer, agrees with using his/her data for our statistical purposes and informing our clients of our offers. If the guest does not wish to share his/her data for the above stated purposes, he/she can state that when contacting us.

Final determinations

VAT is included in all prices of the Terme Olimia PLC offer. Court of jurisdiction in Celje is competent for all kinds of disputes between clients.