SAFETY MEASURES

to prevent the spread of the COVID-19 virus infection

At Terme Olimia, we take care of our guests and employees, so in accordance with the current epidemiological situation, we implement the prescribed epidemiological measures and recommendations for swimming pools and water parks, as well as wellness, gastronomic and accommodation facilities.

NOTIFICATION

Entry to Termalija Relax and Family Fun for daily visitors is not possible from 18. 9. 2020 until cancellation.

In order to protect the health of all our guests and employees, we will limit the number of visitors and bathers in Termalija Relax and Termalija Family Fun in the coming months, when swimming in outdoor pools will only be possible to a lesser extent due to the weather conditions.

From 18. 9. 2020, we are further introducing a change in bathing times by directing guests to individual times and by interim closures of swimming pools due to disinfection of swimming pools, pool areas, rest areas and changing rooms.


NEW WORKING HOURS OF TERMALIJA RELAX and FAMILY FUN:

Morning period: 8.00 - 12.00
(for guests from the camp, glamping, hotels and apartments)

Afternoon period: 13.00 - 17.00
(only for guests of Hotel Breza**** and Wellness Hotel Sotelia****s)

Evening period: 18.00 - 22.00 (Friday and Saturday until 24.00)
(for guests from the camp, glamping, hotels and apartments)

INTERIM CLOSURE DUE TO DISINFECTION:
12.00 – 13.00 & 17.00 – 18.00

During the INTERIM CLOSURE, guests MUST LEAVE THE POOL and take all personal items (towels, bags, swimsuits…) with them and empty the locker.

Help protect all guests and our employees by following the recommendations.

  1. Safety distance: please keep a safety distance of 1.5 m.
  2. Protective mask: The use of a protective face mask is mandatory in all public enclosed spaces.
  3. Hand disinfection: we recommend that you disinfect your hands several times.
  4. Cough hygiene: cough/sneeze into a handkerchief or upper sleeve.

Key general principles for preventing the transmission of the new coronavirus infection:

  • Partake in tourist and catering activities only if you are healthy and show no signs or symptoms of acute respiratory infection (such as cold, malaise, muscle aches, fever, cough).
  • Disinfect your hands upon arrival, before and after using the toilets and upon departure.
  • Wash hands regularly and thoroughly with soap and water.
  • If water and soap are not available, disinfect your hands with a dedicated hand sanitizer.
  • Do not touch your face (eyes, nose, and mouth) with dirty/unwashed hands.
  • Respect the recommended distance between persons of at least 1.5 meters.
  • Observe proper cough hygiene (before coughing/sneezing, cover your mouth and nose with a paper towel or cough/sneeze into the upper part of the sleeve). Dispose of the paper towel after each use and then wash your hands with soap and water.
  • In times of increased respiratory infections and the COVID-19 epidemic, we should avoid indoor gatherings of a large number of people.
  • Indoor rooms should be thoroughly ventilated several times a day.
  • When moving and staying indoors, while maintaining a sufficient interpersonal distance, use face masks or other forms of mouth and nose protection (scarf, kerchief, or similar form of protection) that cover the nose and mouth during the epidemic.

Pools

  • You must disinfect your hands when entering the facility and before and after using the sanitary facilities and changing rooms. Disinfectants are available at designated sites. ⋅ A safety distance of 1.5 meters in and out of the water shall be maintained.
  • When moving and staying indoors (reception, sanitary facilities, changing rooms), while maintaining a sufficient interpersonal distance, use face masks or other forms of mouth and nose protection (scarf, kerchief or similar form of protection) that cover the nose and mouth during the epidemic.
  • Before entering the bathing area, be sure to take a shower and go through the hyperchlorinated water barrier for feet washing.
  • Intensive disinfection and cleaning of sanitary facilities is carried out every two hours (if necessary, more often). Deckchairs and pool bracelets are disinfected several times a day and always after the guest stops using them.

Wellness and saunas

  • The number of people indoors is limited according to the available space. A safety distance of 1.5 meters is mandatory in all areas of the wellness center and saunas.
  • When moving and staying indoors (reception, sanitary facilities, changing rooms, spa premises), while maintaining a sufficient interpersonal distance, use face masks or other forms of mouth and nose protection (scarf, kerchief or similar form of protection) that cover the nose and mouth during the epidemic.
  • All surfaces in hallways, rest areas and toilets are often cleaned and disinfected.
  • Deckchairs in rest areas must be spaced apart to ensure the recommended distance (unless people are members of the same family or group) and are disinfected several times a day and obligatorily after the guest has stopped using them.
  • Before entering the wellness center for massage and cosmetic treatments, hand disinfection is mandatory, as well as after each use of sanitary facilities. Disinfectants are available at designated sites. During the treatment, our employees wear a face mask, and after each client, a thorough disinfection of the workplace and accessories is performed. The guest is also required to wear a face mask during the treatment.
  • According to the current recommendations, we keep a record of each client's time spent in the wellness center (time of entry, contact information and time of departure from the room) for a contact list in case of symptoms in clients.

Gastronomic facilities

  • Be sure to disinfect your hands upon arrival at each restaurant in the Terme Olimia complex. Hand disinfectants are placed at the entrance.
  • In closed restaurant spaces or gastronomic facilities it is recommended to use a face mask or other form of protection of the oral and nasal area, e.g. when arriving at the table, leaving the table, when using the buffet in the hotel and when using the toilets, which guests can safely remove afterwards.
  • Food at the buffet (breakfast, lunch, dinner) will be served by our cooking staff for greater safety.
  • All tables in the hotel restaurant are free of textile tablecloths, as this makes it easier to disinfect tables and chairs before the arrival of each new guest.
  • We are happy to bring disinfected salt and pepper shakers and salad dressings to the table. Please ask the waiter for them.

FAQ

View the answers to frequently asked questions on the operation after the Covid-19 epidemic.

FREQUENTLY ASKED QUESTIONS

Top offer

Family Fun relaxation

Wellness hotel Sotelia****s

  • min. 2x halfboard
  • limited entrance to Termalija Relax and Family Fun pools
  • FREE stay for 1 child
  • For families
8/31/2020 - 11/1/2020
from
159.50 117.00 EUR
per person / night
Package presentation

Family Fun relaxation

Hotel Breza****

  • min. 2x halfboard
  • limited entrance to Termalija Relax and Family Fun pools
  • FREE stay for 1 child
  • For families
8/31/2020 - 9/25/2020
from
119.00 84.00 EUR
per person / night
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Olimian Experience

Wellness hotel Sotelia****s

  • For couples
7/3/2020 - 12/27/2020
from
154.50 97.00 EUR
per person / night
Details